DMCA & Intellectual Property Notice
To report copyright or trademark infringement on Rust Snowball, send a written notice meeting the requirements in Section 2 below to [email protected]. We respond promptly and operate a repeat-infringer policy.
We respect the intellectual property rights of others and expect you to do the same. This page describes how to report infringement on the Platform.
1. Designated agent
For the purposes of the United States Digital Millennium Copyright Act (17 U.S.C. §512), notices should be addressed to:
DMCA Agent — Rust Snowball
Email: [email protected]
Postal: available on written request to [email protected].
2. Notice of copyright infringement
To be effective under the DMCA, your notice must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
- Identification of the copyrighted work claimed to have been infringed (or, where multiple works at a single online site are covered by a single notice, a representative list);
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, sufficient for us to locate the material (a URL, post ID, chat message ID, or Round ID);
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and email;
- A statement that the complaining party has a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices that do not meet these requirements may not be actionable and may be ignored. Knowingly material misrepresentation in a notice can give rise to liability under 17 U.S.C. §512(f); please consult counsel if you are unsure.
3. Counter-notice
If you believe content you posted was removed or disabled in error, you may file a counter-notice. To be effective, the counter-notice must include:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access was disabled;
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the United States District Court for the judicial district in which your address is located (or, if your address is outside the United States, the federal district in which we may be found), and that you will accept service of process from the original notifier or its agent.
On receipt of an effective counter-notice we may forward it to the original notifier. Where the original notifier does not initiate a court action seeking a restraining order against the conduct within ten (10) business days, we may restore the material.
4. Repeat-infringer policy
It is our policy, in appropriate circumstances and at our discretion, to disable, suspend, or terminate the Accounts of Users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others. Repeat infringement on chat, support, or any other surface of the Platform may be cause for closure under Terms Section 14.
5. Trademarks
Reports of trademark infringement should be sent to the same designated agent, with a description of the mark, registration details (where applicable), the goods or services covered, the allegedly infringing use, and a statement that you have a good faith belief the use is not authorized. We act on substantiated trademark complaints in line with the DMCA-style procedure above, adapted to the trademark context.
6. Third-party trademarks on the Platform
Steam, Valve, Counter-Strike, CS2, Rust, Facepunch, and any other third-party trademarks referenced on the Platform are the property of their respective owners. References are for identification only; we are not affiliated with, endorsed by, or sponsored by Valve Corporation, Facepunch Studios, or any other publisher.
7. EU / UK alternatives
Where the EU Copyright Directive (Directive (EU) 2019/790) or the Digital Services Act (Regulation (EU) 2022/2065) applies, notices meeting the procedural requirements of those instruments are accepted in addition to the DMCA-style notice above.
8. Misuse
Misuse of this process, including the filing of bad-faith or retaliatory notices, may result in suspension of your Account and may give rise to liability for damages, costs, and attorneys' fees under applicable law.