Policies
This page collects the policies that govern use of RustSnowball. Start with the Terms of Service; the other documents explain specific subjects in more detail.
Document register
- Terms of Service
The main agreement for using the site, including eligibility, deposits, games, account actions, and dispute rules.
- Privacy Policy
What we collect, why we collect it, how long we keep it, and how you can exercise your privacy rights.
- Cookie Policy
The cookies and local storage we use to keep the site secure, remember preferences, and run the service.
- Acceptable Use Policy
The rules that keep games fair: no bots, collusion, account sharing, exploits, spam, or abusive automation.
- Bonus & Promotions Terms
How bonuses work, including eligibility, expiry, wagering requirements, and promotion-specific rules.
- Responsible Gambling
Problem-gambling support resources, account safety controls, and how to get help.
- Risk Disclosure
Plain-language risks for gambling, volatile skins, crypto payments, jurisdiction rules, and account controls.
- Fairness Policy
How our provably fair system works and how users can verify game outcomes.
- Refund & Reversal Policy
When payments, wagers, reversals, and error corrections may or may not be handled.
- Account Closure & Dormancy
How account closure works, what happens to balances, and how inactive accounts are handled.
- Restricted Jurisdictions
Where the service is unavailable because of sanctions, local restrictions, or licensing limits.
- AML Policy
Risk-based controls for sanctions, source-of-funds, transaction monitoring, suspicious activity, and illegal-use prevention.
- KYC Policy
When identity, age, ownership, source-of-funds, or account-control verification may be required.
- DMCA / IP Notice
How to report copyright or trademark concerns and how we handle repeat infringement notices.
Reading order
If you only have time for three documents, read the Terms of Service, the Privacy Policy, and the Acceptable Use Policy. The Terms of Service are the main agreement. The supporting policies explain privacy, account controls, promotions, refunds, fairness, financial-crime controls, verification, and restricted locations.
Contact
Questions, legal notices, abuse reports, and support requests all go to support@rustsnowball.com.